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ConnectAbility: 8 Keys to Building Strong Partnerships with Your Colleagues and Your Customers

David Ryback, Jim Cathcart, David Nour · ISBN 9780071638852
ConnectAbility: 8 Keys to Building Strong Partnerships with Your Colleagues and Your Customers | Zookal Textbooks | Zookal Textbooks
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Publisher McGraw-Hill Education
Author(s) David Ryback / Jim Cathcart / David Nour
Published 10th December 2009
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ConnectAbility
-noun: 1. an agile approach to running an organization that takes into account the psychology of human interaction; 2. the only way to do business in today’s economy

Drawing from the powerful lessons of emotional awareness and relationshipdynamics, ConnectAbility promotes a sophisticated yet simple method for developingsuperior partnerships guaranteed to create quality results on a consistentbasis. Even the best-intentioned team players too often focus more oncommunicating their own ideas than hearing and understanding what othershave to say. ConnectAbility changes all this using eight steps to fostering optimumcommunication, which include:

  • Sharing your power with others
  • Expressing yourself with authenticity
  • Engaging your audience with humor
  • Challenging yourself by taking charge
  • Maintaining awareness of emotional dynamics

The book contains two tests you can take that will help you pinpoint your own levelof ConnectAbility.

ConnectAbility is your key to getting things done in a positivemanner that benefits not only you and your team--but the organization as a whole.



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