close
Digital Government at Work | Zookal Textbooks | Zookal Textbooks
  • Author(s) Ian McLoughlin / Rob Wilson
  • SubtitleA Social Informatics Perspective
  • Edition
  • Published20th June 2013
  • PublisherOxford University Press UK
  • ISBN9780199557721

A Social Informatics Perspective

The book aims to provide a fresh perspective on attempts to use digital technologies to provide more joined-up public services. Drawing upon extensive research from inside live projects, the question of how the digitalization of local services can be made more relevant and useful to both front line service providers and the citizens they are aimed at is addressed. The authors illustrate the dangers of too much integration and centralization of data and instead
suggest an alternative approach based on federation. Central to this is the role service users can have in the co-production of innovations that have the potential to improve service delivery and the
citizen experience.

Digital Government at Work

Format
Print on Demand

Leaves 10-15 days after printing

$115.53 $121.95 Save $6.42
or 4 payments of $28.88 with Zookal accepts Afterpay
Add Zookal Study FREE trial and save a further 10% 

NEW PRICE

$103.98 + free shipping

(10% off - save $11.55)

Zookal Study Free trial

14-day FREE trial. $14.95/mo after. Cancel anytime.

*Discount will apply at checkout.

 See terms and conditions

You will get a further 10% off for this item ($103.98 after discount) because you have added Zookal Study Premium Free Trial to your bag.

For this discount to apply, you will need to complete checkout with the Zookal Study Premium Free Trial in your bag.

-
+
  • Author(s) Ian McLoughlin / Rob Wilson
  • SubtitleA Social Informatics Perspective
  • Edition
  • Published20th June 2013
  • PublisherOxford University Press UK
  • ISBN9780199557721

A Social Informatics Perspective

The book aims to provide a fresh perspective on attempts to use digital technologies to provide more joined-up public services. Drawing upon extensive research from inside live projects, the question of how the digitalization of local services can be made more relevant and useful to both front line service providers and the citizens they are aimed at is addressed. The authors illustrate the dangers of too much integration and centralization of data and instead
suggest an alternative approach based on federation. Central to this is the role service users can have in the co-production of innovations that have the potential to improve service delivery and the
citizen experience.
translation missing: en.general.search.loading