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Interpersonal Skills in Organisations | Zookal Textbooks | Zookal Textbooks
  • Author(s) Suzanne de Janasz / Joanna Crossman / Nadine Campbell / Mary Power / Karen O. Dowd / Beth Schneider
  • Edition2
  • Published24th March 2014
  • PublisherMcGraw-Hill Education / Australia
  • ISBN9781743071540
  • University course codes
    • Charles Sturt University:MGT245 - Managing Yourself & Others
    • Federation University Australia:BUMGT2601 - Management Skills
    • Griffith University:2008EHR - Business Communication
    • Open Universities:EHR208 - Business Communications


De Janasz provides a fresh and contemporary introduction to the skills necessary for personal and managerial success in organisations today. Suitable for all student audiences, De Janasz provides a range of Australian examples and references from diverse organisations to ensure a relevant and engaging cultural context for students. Packed with exercises, cases, group activities, and online activities it is the ideal choice for instructors who want to employ an experiential and hands-on approach to help students develop key skills as well as an understanding of theory.

The book is organised into four distinct sections (Understanding Yourself, Understanding Others, Understanding Teams, and Leading) that can be used collectively or modularly.

Understanding Yourself
Whether preparing to enter a new job or needing to develop team skills, Interpersonal Skills in Organisations offers students exercises and activities that emphasise business/manager situations and work groups, while incorporating theory with practical examples.

Understanding Others
Interpersonal Skills in Organisations takes a fresh, thoughtful look at the key skills necessary for personal and managerial success in today's workplace. This book is filled with a variety of exercises, cases and group activities, which employ and experiential approach suitable to students at all levels.

Understanding Teams
Chapters on Coaching and Providing Feedback for Improved Performance; and Making Decisions and Solving Problems creatively, help students put concepts into a real-world perspective.

Understanding Leading
The important skills of individual and team empowerment are explored in Chapter 18 on leadership and self-leadership. Students are guided through the process of effective delegation, giving an insight into the skills needed to lead a modern business successfully.



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  • Author(s) Suzanne de Janasz / Joanna Crossman / Nadine Campbell / Mary Power / Karen O. Dowd / Beth Schneider
  • Edition2
  • Published24th March 2014
  • PublisherMcGraw-Hill Education / Australia
  • ISBN9781743071540
  • University course codes
    • Charles Sturt University:MGT245 - Managing Yourself & Others
    • Federation University Australia:BUMGT2601 - Management Skills
    • Griffith University:2008EHR - Business Communication
    • Open Universities:EHR208 - Business Communications


De Janasz provides a fresh and contemporary introduction to the skills necessary for personal and managerial success in organisations today. Suitable for all student audiences, De Janasz provides a range of Australian examples and references from diverse organisations to ensure a relevant and engaging cultural context for students. Packed with exercises, cases, group activities, and online activities it is the ideal choice for instructors who want to employ an experiential and hands-on approach to help students develop key skills as well as an understanding of theory.

The book is organised into four distinct sections (Understanding Yourself, Understanding Others, Understanding Teams, and Leading) that can be used collectively or modularly.

Understanding Yourself
Whether preparing to enter a new job or needing to develop team skills, Interpersonal Skills in Organisations offers students exercises and activities that emphasise business/manager situations and work groups, while incorporating theory with practical examples.

Understanding Others
Interpersonal Skills in Organisations takes a fresh, thoughtful look at the key skills necessary for personal and managerial success in today's workplace. This book is filled with a variety of exercises, cases and group activities, which employ and experiential approach suitable to students at all levels.

Understanding Teams
Chapters on Coaching and Providing Feedback for Improved Performance; and Making Decisions and Solving Problems creatively, help students put concepts into a real-world perspective.

Understanding Leading
The important skills of individual and team empowerment are explored in Chapter 18 on leadership and self-leadership. Students are guided through the process of effective delegation, giving an insight into the skills needed to lead a modern business successfully.



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