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Language and Culture at Work

Stephanie Schnurr, Olga Zayts · ISBN 9781138688476
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Publisher Taylor and Francis
Author(s) Stephanie Schnurr / Olga Zayts
Published 7th February 2017
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Language and Culture at Work

provides an overview of the complex role that culture plays in workplace contexts. Eight chapters cover the core aspects of culture at work, comprising:





  • Face and politeness



  • Decision making



  • Leadership



  • Identity



  • Gender



  • Work-life balance



The authors draw on a significant corpus of authentic workplace data collected in numerous professional and medical settings involving participants from a variety of different socio-cultural backgrounds (including Chinese, Filipino, Indian, British, Dutch, Hong Kong, Taiwanese and Australian). Using in-depth analyses of authentic interactions and interviews, the book proposes a new integrated framework for researching culture at work from a sociolinguistic perspective.


This is key reading for researchers and recommended for those working in the areas of sociolinguistics, communication studies, discourse analysis and applied linguistics. It will be of particular interest to students of professional and workplace communication, intercultural communication and intercultural pragmatics.

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