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Public Sector Transformation through E-Government
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Description
Description| Publisher | Taylor and Francis |
| Author(s) | Vishanth Weerakkody / Christopher G. Reddick |
| Subtitle | Experiences from Europe and North America |
| Published | 31st May 2017 |
| Related course codes |
Experiences from Europe and North America
Over the last decade governments in Europe and North America have attempted to improve efficiency of public services through Information and Communication Technology, commonly branded as electronic government (e-government). Public Sector Transformation through E-Government explores the influence that e-government has on public sector organizations, the organizational complexities that result, and its impact on citizens and democratic society.
This book examines e-government’s potential to transform public services from a theoretical perspective, and provides practical examples from leading public sector institutions that have utilized e-government as a basis to bring about change. It further investigates the relationship between citizens and government and how they are affected by e-government policies and programs. Aimed at students and researchers of public administration/management and information systems, this book serves as a welcome tool for examining and understanding e-government and transformational change.
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