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The Mediation Process

Christopher W. Moore · ISBN 9781118304303
The Mediation Process | Zookal Textbooks | Zookal Textbooks
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Publisher John Wiley & Sons Inc (US)
Author(s) Christopher W. Moore
Subtitle Practical Strategies for Resolving Conflict
Edition 4
Published 11th April 2014
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Practical Strategies for Resolving Conflict

The Fourth Edition of a seminal work in the field of
mediation and conflict resolution

For almost thirty years, conflict resolution practitioners,
faculty, and students have depended on The Mediation Process
as the all-inclusive guide to the discipline. The most
comprehensive book written on mediation, this text is perfect for
new and experienced conflict managers working in any area of
dispute resolution?family, community, employment, business,
environmental, public policy multicultural, or international. This
is the expert's guide, and the Fourth Edition has been
expanded and revised to keep pace with developments in the field.
It includes new resources that will promote excellence in mediation
and help disputants reach durable agreements and enhance their
working relationships.



  • Includes expanded information on the latest approaches for
    providing mediation assistance

  • Features comprehensive guidelines for selecting the right
    strategy for both common and unique problems

  • Utilizes updated, contemporary case studies of all types of
    disputes

  • Offers expanded coverage of the growing field and practice of
    intercultural and international mediation

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