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TouchPoints
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Description
Description| Publisher | John Wiley & Sons Inc (US) |
| Author(s) | Douglas Conant / Mette Norgaard |
| Subtitle | Creating Powerful Leadership Connections in the Smallest of Moments |
| Edition | 1 |
| Published | 18th April 2011 |
| Related course codes |
Creating Powerful Leadership Connections in the Smallest of Moments
A fresh, effective, and enduring way to lead?starting withyour next interaction
Most leaders feel the inevitable interruptions in their
jam-packed days are troublesome. But in TouchPoints, Conant
and Norgaard argue that these?and every point of contact with
other people?are overlooked opportunities for leaders to
increase their impact and promote their organization's strategy and
values. Through previously untold stories from Conant's tenure as
CEO of Campbell Soup Company and Norgaard's vast consulting
experience, the authors show that a leader's impact and legacy are
built through hundreds, even thousands, of interactive moments in
time. The good news is that anyone can develop "TouchPoint" mastery
by focusing on three essential components: head, heart, and
hands.
TouchPoints speaks to the theory and craft of leadership,
promoting a balanced presence of rational, authentic, active, and
wise leadership practices. Leadership mastery in the smallest and
otherwise ordinary moments can transform aimless activity in
individuals and entropy in organizations into focused
energy?one magical moment at a time.
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